Frequent questions
How much is shipping?
Shipping cost in Italy
Euro 6.00 for orders up to 100 Euros
Free shipping for orders over 100 Euros
Additional cost for cash on delivery: Euro 3.50
Shipping cost to Europe
Euro 15.00 for orders up to 200 Euros
Free shipping for orders over 200 Euros
Additional cost for cash on delivery: Euro 6.00
The courier does not allow delivery to PO Boxes and Post Offices.
Working days are from Monday to Friday, excluding national holidays and days in which the courier does not ship.
Can I buy it in store?
We understand your need to wear and try the garment in person, but unfortunately there is no such possibility.
However, we can tell you this: you have the possibility to return your order without any problem. We will send the courier to your home and you can choose whether to change size or return everything.
At no additional cost .
What happens if I get the size wrong?
Don't worry: if the size is wrong you have the possibility to return your order without any problem.
We will send the courier to your home and you can choose whether to change size or return everything.
How does the return work?
If you have the wrong size or the shirt has some defects, we will send the courier to your home free of charge for collection.
You will decide whether to replace the product or receive a full refund.
What is the guarantee?
Our garments are guaranteed for two years, but as you can also read from the reviews of those who have already purchased them, they maintain their quality unchanged for more than 20 years.
Can I speak to one of your operators?
Our operators are available from Monday to Saturday from 9:00 to 18:00 and you can contact them in these ways:
- Chat on WhatsApp
- Tel. +39 0421 52683
- Email: shop@mazzonetto.it
Can I get assistance completing my order?
Certain! Our operators are available to provide you with assistance on how to complete your order on the telephone at +39 331 575 1867 during opening hours from Monday to Saturday from 9.00 to 12.30 and from 15.00 to 19.00. Or you can send a message on WhatsApp to the number +39 331 575 1867 and our operators will answer you during opening hours.
Can I place my order on WhatsApp?
Certain! You can send your order request on WhatsApp to the number +39 331 575 1867 . Our operators will answer you during opening hours from Monday to Saturday from 9.00 to 12.30 and from 15.00 to 19.00.